Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
We do not accept returns on sale items or gift cards.

Learn About the EmGe Love It Guarantee HERE

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

Each order purchased directly from EmGe Naturals comes with a 100% satisfaction guarantee. If you don’t love the EmGe Naturals products you ordered, we’ll take care of you.

• We offer full refunds up to 30 days from the date of purchase. *
• After 30 days, we can do a refund as store credit.
• Swaps are always free (less shipping costs or any price difference).

*All BOGO/Buy one get one sales items and deep discounted offers of 25% off or more are final.

*Shipping your product(s) back to us is solely at your expense.

*Original shipping charges, that you paid at the time of purchase, are also non-refundable.

If you decide to return your qualifying EmGe Naturals product(s) Please follow the simple steps below:

1). Email us at help@emgenaturals.com to let us know that you would like a refund and please share with us why you are returning the product.

2). We will contact you with details to complete your return.

*Please have your original EmGe Naturals Order number to process your return.

3). You must provide us with a tracking number for your return. Without a tracking number, we are not able to guarantee your return & refund.

4). Once we receive your return, we will then process your refund, which will then take 7-10 business days to be reflected on your account. This delay is due to bank processing.

5). We will also send you an email to confirm that we have received your return and processed your refund.