Common FAQs

Can I make Special/Custom Order?

Yes, we do offer special order services on select products.  If you would like to know if you can get an item in a scent not currently offered on our website please do not hesitate to simply email us to begin the custom order process.  There is a custom order fee of $5.00 in addition to the product price. Custom orders are non-refundable. 

Why is my discount code not working?

Only one promotional offer can be applied per order. Subscriptions, free gifts, and special discounts can not be combined.

I have nut allergies can I use EmGe?

Allergies & Sensitivities - EmGe carefully selects ingredients to avoid nuts.  We recommend a small skin patch test before using any EmGe product on your entire body. Coconut  oil allergies are uncommon but do occur. They are not the same as tree nut allergies. We recommend Sugared Shea Body Scrub and Balance Conditioning Body Lotion for those with sensitivities as both of these products contain no added color or fragrance.

Does EmGe use all-natural ingredients?

Emge uses only plant-based colorants for our body scrubs, but when it comes to fragrance, let's be honest, some natural scents simply can't be duplicated. We continue to search for fragrances derived from natural ingredients and occasionally find some that are done well.  However, fragrance suppliers are not required to disclose their ingredient list because they are considered trade secrets and some so-called natural fragrances simply don't smell that great. At EmGe many of our fruit-scented products are 97% - 99% natural, with the other 1% -3% reflecting the percentage of fragrance used in the product.  All other products contain 100% natural ingredients. Any product containing water requires a preservative to prevent mold and fungus and to preserve shelf life. We used a preservative derived from natural ingredients.

How can I get on the mailing list?

You don't want to miss a single promotion, discounts, or new product launch. Simply subscribe at the bottom of the page to stay in touch.

Do you accept international orders?

We’re sorry, but is currently unable to accept orders to be billed or shipped to destinations outside the U.S. and Canada. We apologize for any inconvenience.

Does EmGe offer a subscription service?

Emge Scrub Club - We are currently developing a subscription-based service that will allow you to get your favorite scrub every month without having to remember to place an order.  Membership in the EmGe Scrub Club will also include the ability to customize your scrub with fragrances and exfoliants not found in our core products.  Subscribe now so that you don't miss your Club Scrub Invitation.