Track Your Order

Where is my order?

Use the options below to check your order status. Most orders ship within 5 business days of being placed.

Option 1: Check your order in your account (recommended)

1. Sign in to your EmGe Naturals account.
2. Go to Orders and select the order you'd like to track.
3. Once your order has shipped, a Track shipment link will appear — click it to see real-time delivery updates from the carrier.

Option 2: Use your order confirmation email

1. Open the shipping confirmation email sent to you when your order was dispatched.
2. Click the Track your order or View order status link in that email.
3. You'll be taken directly to your order status page, which includes your tracking number and a link to the carrier's tracking site.

When will tracking be available?

Tracking information is added to your order as soon as a shipping label is created. You'll receive a shipping confirmation email at that time. Please allow up to 24 hours for the carrier's tracking page to reflect movement after the label is created.

Haven't received a shipping confirmation yet?

If it has been more than 7 business days since you placed your order and you haven't received a shipping confirmation email, please contact us and we'll look into it for you.